Just about every office has a list of general duties that need to be performed on an ongoing basis. Duties can include anything from filing to keeping the books to answering the phones. A secretary or receptionist may be responsible for answering incoming phone calls, communicating with clients via email or greeting customers upon entering the facility. She may also accept money from customers who come to the office to pay a bill. An office needs a variety of supplies to function, such as paper, pens staplers and rubber bands. Each office will typically assign the responsibility of keeping supplies in stock to one person in each department.Clerical and administrative duties may include typing, filing, mailing and preparing documents such as reports or presentations for other staff members. how google serves man dot com